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Terms and Conditions

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The following terms and conditions apply to anyone who has been issued or has received a Petro-Points Card or a CIBC Petro-Points MasterCard Card:

  1. The Petro-Points Program was developed as a loyalty program for drivers who visited Petro-Canada's retail sites and purchased gasoline and convenience store items. The applicant must have reached the provincial driving age to apply to the Program. Where a person under the driving age wishes to enrol in the Program, a parent or guardian must complete the application and consent to the terms and conditions.
  2. Petro-Points will be awarded on all purchases made at participating stations, with the exception of tobacco, Petro-Canada gift certificates, Petro-Canada Gift Cards, taxes on non-petroleum purchases, or any other items specified as exclusions from time to time.

    Petro-Points will be awarded as follows:

     

    Eligible Convenience Store purchases

    20 points per $1

    Car Wash

    20 points per $1

    SuperClean, Ultra 94 or Diesel Fuel

    10 points per litre

    PlusClean Fuel

    7 points per litre

    RegularClean Fuel

    5 points per litre

    If you have questions about the current terms and conditions please call 1 (800) 668-0220 / TTY: 855-717-5543.

  3. By using the Petro-Points Card or a linked CIBC Petro-Points MasterCard Card, you acknowledge and agree to be bound by these terms and conditions and consent to the collection and use of personal information in accordance with Petro-Canada's privacy policy and statement. Petro-Points is for personal use only. Business corporations, joint ventures, partnerships, groups, or associations may not register.
  4. Petro-Points are not transferable from one account to another and may only be used for your own purchases. However, all enrolled Members in a household can accumulate Petro-Points together (through the use of supplementary cards) and will be considered as one account. Anyone holding a Petro-Points membership card within a household will be able to redeem Petro-Points
    on the account.
  5. All bonus Petro-Points will be awarded to the Petro-Points Member account. Bonus Petro-Points will not be awarded on any re-issue of lost, stolen or damaged cards.
  6. Petro-Canada will pay all applicable taxes on the rewards redeemed (except for taxes on flights or environmental taxes, or as otherwise advised by Petro-Canada). You may be required to pay additional fees such as, but not limited to, deposits, booking fees, fuel surcharges, excess baggage charges, auto installation fees, and other costs.
  7. Lottery tickets can be redeemed at a rate of 1,600 points per dollar. Available only at stations that sell lottery tickets. Age restrictions may apply for the purchase or redemption of lottery tickets using
    Petro-Points. Other restrictions may apply. Lottery tickets available in denominations up to $100.
  8. To redeem Petro-Points, you must have accumulated sufficient Petro-Points required for the item of your choice.
  9. When redeeming Petro-Points, your Petro-Points account will be reduced by the specified number of Petro-Points required for the reward being redeemed. If Petro-Canada deems it is reasonable to accept a return of the item, your account will be credited with the appropriate number of
    Petro-Points. Petro-Points rewards may not be returned for cash.
  10. Petro-Canada assumes no responsibility for any loss, damage, defect, injury, death or expense relating to any reward.
  11. Petro-Points have no cash value and cannot be exchanged for cash. Petro-Points cannot be sold or purchased and may not be exchanged, gifted, bartered, mortgaged or made subject to any security interest or charge. Notwithstanding the above, Petro-Canada may allow the exchange of
    Petro-Points from time to time with program partners, as defined in the Reward Guide.
  12. The rewards have the warranty of the manufacturer.
  13. Petro-Canada reserves the right to change or discontinue the Petro-Points program at any time, without advance notice. In the event of discontinuing the Petro-Points program, Petro-Canada will attempt to provide at least sixty (60) days notice to you, within which you may redeem any outstanding Petro-Points.
  14. Petro-Points cannot be used as credit against any outstanding CIBC Petro-Points MasterCard balance.
  15. All Petro-Points totals, as shown on the purchase receipt, will be deemed to be correct, unless otherwise determined by Petro-Canada. Discrepancies must be addressed with Petro-Canada within sixty (60) days of the date the discrepancy occurred.
  16. Petro-Canada is not responsible for any errors or omissions with regard to the Petro-Points program. Petro-Canada is also not responsible for any lost or unauthorized use of Petro-Points or for any redemption of Petro-Points in the Petro-Points program.
  17. You must notify Petro-Canada (1 (800) 668-0220 / TTY: 855-717-5543) immediately if you have lost or had your
    Petro-Points Card stolen. You must also notify Petro-Canada if your card is damaged. Petro-Canada is not responsible for any delays in replacing the Petro-Points Card, or for delayed or lost
    Petro-Points, while the Petro-Points Card is being replaced.
  18. Please also advise Petro-Canada (1 (800) 668-0220 / TTY: 855-717-5543) of any changes in your address or account.
  19. Any failure to comply with any of these terms and conditions or any violation, fraud or abuse of the
    Petro-Points program may result in forfeiture of all points and possible termination of the
    Petro-Points Member's account without compensation as deemed appropriate and necessary
    by Petro-Canada.
  20. The Petro-Points program is void where prohibited by federal, provincial or local law.
  21. No more than 20,000 Petro-Points will be awarded on any single-purchase transaction made at any participating Petro-Canada Retail Station, unless otherwise agreed by Petro-Canada.
  22. Petro-Canada will not be liable or responsible in any manner for any tax consequences which may arise from any participation in the Petro-Points program.
  23. Petro-Points earned through Petro-Canada Partners will not be reflected in Member account balance until they have been transferred from the Partner.
  24. Petro-Canada assumes no responsibility for errors, omissions or delays in the reporting or transferring of Petro-Points earned with Petro-Canada's partners in the Petro-Points program. Partners determine the conditions under which they will issue Petro-Points, and those conditions may change at any time, without notice.
  25. Petro-Points will be forfeited upon the closure of a Petro-Points Member account.

Petro-Canada reserves the right to close any Petro-Points Member account that has been inactive for twelve (12) consecutive months, and all accumulated Petro-Points will be forfeited.